About the Company:

Coople is changing the way people work. At the forefront of the gig economy, we let people work when they want, where they want. We offer employers and workers access to one of the worlds biggest
platforms for shift-based or hourly work, and were growing fast. To support our growth, were currently on the lookingfor an ambitiousCustomer Service Agent.
Reporting into the Head of Operations, as Customer Service Agent you will be helping people find the flexible work they want.

About the Role:

- Be the first point of contact for incoming queries via phone and e-mail
- Review worker profiles and recruit for work assignments
- Receive feedback from workers and businesses and translate it into ideas to improve our platform and processes
- Periodical weekend work required

Requirements:

- Essential - Customer Service (face to face or over the phone) and/or administration experience.
- Desirable - Previous experience in operational roles in Hospitality, Retail or Office
- Friendly and helpful person with excellent interpersonal and communication skills
- Proactive, dedicated and customer-oriented individual
- Excellent organisation skills, structured and solution-oriented way of working
- Ability to receive and implement feedback

How to Apply:

For more information and to apply please visit Career Connect and search Reference ID 'N44XW'