About the Company:

Main business: : Finance (incl. accountancy, insurance, pensions and fundraising)

Having been voted the best bank or building Society to work for in the UK, Nationwide can offer a truly special workplace! We’re the world’s largest building society, and one of the country’s premier savings and mortgage providers. We also provide millions of satisfied customers with current accounts, ISAs and credit cards.

With over 15 million members, our building society has a relationship with almost a quarter of the UK’s population. We succeed because we help people to save, buy homes, and make the most of their money. As an organisation, we have asset of values, promises and expectations that makes our brand different. We put members first, offer a rewarding membership, inspire trust, always do the right thing and provide excellent service.

About the Role:

Handling a range of inbound calls, you’ll play a pivotal role when it comes to supporting our members. But, you’ll do more than just communicate; you’ll advise, dipping into your empathy, and ability to help members get the right outcome for them.

Requirements:

If you’ve got a customer service background in retail, hospitality or a contact centre, if you’re a confident communicator and looking to take on a new challenge in an established business, there’s really no better place for you. As a Customer Service Advisor at Nationwide, you’ll be making their members’ lives easier and helping them to make the big decisions for their future.

How to apply:

For more information and to apply please visit Career Connect and search Reference ID 'O92QX'