About the Company:

Main business: Retail, sales and purchasing

At Net World Sports everything we do is about giving our customers the very best. We’re the champions of sourcing and manufacturing the best quality sporting products, we deliver your orders in the quickest possible time and we constantly strive to offer unbeatable value. Our relentless dedication to offering the best experience possible means that our customer service is unrivalled. We won’t be beaten.

About the Role:

Our Customer Care team are an energetic and friendly bunch, all working hard to ensure that every single customer truly understands how much we value their custom. Our customers are the people who drive our business forward and fuel all future success, therefore their happiness is at the heart of everything we do.

No two queries are the same so we work relentlessly to find solutions which will exceed each individual customer’s expectations. Ultimately we never want a customer to forget the fantastic experience they’ve had with us, so you’ll be crucial in ensuring we show just how much we care.

Building relationships with our customers is vital and whether you’re reviewing orders, taking payments, arranging shipments or advising on different products, you’ll be the voice of our brand and the customer’s main point of contact.

Requirements:

• You must be passionate about customer experience and making people happy.
• You’re ever professional but have the charisma, energy and interest to establish a rapport with customers, building long-term relationships.
• Your communication skills, both written and verbal, are excellent and you’ve got the highest attention to detail.
• You thrive in fast-paced, changeable environments, you think proactively and meet tight deadlines.
• You’ll be full of ideas, constantly suggesting ways that we can improve.
• You’ve got the confidence to make real time decisions, think on the spot and initiate action.
• You’ll have an enthusiastic, positive attitude, and you’ll thrive on a challenge.
• You’ll be able to work independently and as part of a team.
• You’ll be proficient in MS Word, MS Excel and Outlook.

How to Apply:

For more information and to apply please visit Career Connect and search Reference ID 'E9EV7'