Graduate Energy Specialist - Customer Operations at Bulb

Where: England - Greater London

Deadline: April 15, 2019

Type: Graduate

About the Company:

Bulb is making energy simpler, cheaper, greener. We’re changing the way the energy industry treats customers and saving the planet. Our Energy Specialists are responsible for Bulb’s member experience and most of our operational tasks.

Bulb is different; we recognise that delivering amazing support and a simple digital experience makes for loyal members who recommend us to their friends and family.

About the Role:

As an Energy Specialist at Bulb, you’ll embark on a career that will teach you huge amounts about member experience, service design, technology and the energy industry.

You’ll learn operational tasks that in another company would be handled by over 10-15 different departments
You’ll be expected to take the initiative and rise to different challenges each day
You’ll help Bulb’s members on the phone, email, and online chat
You’ll work in small teams to find and deliver improvements to our tools and processes - driving improvements in efficiency and member experience
You’ll learn vast amounts about the way the energy industry works, but also how a modern, innovative company engages with its customers
We hope that you’ll stay with Bulb for the long term, but we know that the skills you’ll learn at Bulb will open up amazing career opportunities.

Requirements:

  • At Bulb, we want to hire people able to get going quickly, interested in learning new things and comfortable working in a changing environment.
  • You’re a self starter with a record of exciting achievements. This may be academic achievements, but could be something else entirely
  • You care deeply about how companies treat their customers
  • You have excellent communication and writing skills
  • You’re comfortable with numbers and learning new technology
  • You’re reliable and able to prioritise effectively
  • You relish the idea of self learning and personal development

How to apply:

For more information and to apply please visit Career Connect and search Reference ID '2EXWY'