About the Company:

Main business: : Retail, sales and purchasing

SuperBath.co.uk is part of iSi GmbH, which is an online retailer group founded in 2012 in Germany. We offer high quality branded bathroom products, such as Grohe shower systems, and Hansgrohe kitchen taps, at competitive prices. Through our online shop in the UK (SuperBath.co.uk) we offer several thousand products, and we are constantly working on expanding both our product offering, and the markets we operate in.

About the Role:

As a customer relations intern, you will assist in performing the whole range of activities directly dealing with the customers, that are needed to execute the operational side of a fast-growing e-commerce company. A major focus for this position is to promote sales and customer satisfaction. In addition, we value initiative as we are always strive to improve processes. You will therefore have the chance to initiate your own projects along the way.

Some things you can expect:

• Promoting and closing sales in direct interaction with the customers (about 20%)
• Delivering professional and high-quality service and assistance before and after sales by Responding to inquiries from customers by emails and calls and effectively handling them with the most appropriate solutions (about 60%-70%)
• Interacting with the different departments/teams to ensure quick resolution of the queries.
• Developing and elaborate internal processes and structures (about 5%-10%)

Requirements:

• Studying Business, communication or another relevant degree
• Passion for working within an international e-commerce start-up
• Multitasking should be one of your assets.
• Eager to meet challenges and quick to assimilate new concepts.
• Passion for working in direct interaction with the customers (Logistics, Product and Sales related)
• Native level speaker of any of the following languages: French, Dutch, English or Italian

How to Apply:

For more information and to apply please visit Career Connect and search Reference ID 'EMGVL'