About the role

An opportunity has arisen within our Community Safety section for a Community Safety Administrator based at CHQ in Sheffield.

The overall purpose of the role will be to provide an efficient and effective administrative support service to the Community Safety Department, including coordination of the Community Safety Hotline service and ensuring a quality customer care experience at all times.

The key duties will be to provide members of the public and partner organisations with a single point of contact regarding Home Safety services and ensuring referrals for Home Safety Checks are effectively processed and booked for operational firefighters to complete. The role also includes providing some administrative support for the Safe & Well partnerships including processing high risk referrals, and includes the management of databases to ensure an effective audit process. The role is also expected to provide any additional administration support for Community Safety as required, including minute taking and providing support for Community Safety meetings.

Requirements

You must possess experience in providing an efficient and effective telephone service and working knowledge of MS Office Applications, particularly Word, Excel and Outlook.

How to apply

Click here to apply (Ref ID: EWGKL).