Account Management at SilverDoor Limited

Where: Greater London

Deadline: October 25, 2018

Type: Placement Year

About SilverDoor Limited

Main business: Hospitality and events (incl. bar work, catering and stewarding)

SilverDoor is the world’s leading serviced apartment provider, with a collection of 170,000 apartments in 86 countries. We have four brands: SilverDoor Apartments, Citybase Apartments, Central London Apartments and Orbital Partnership.

Our portfolio of serviced apartments is carefully curated from relationships with over 1,000 operators around the world.

We operate across three offices in London, Lancaster and Singapore, and take a personal approach to everything we do.

The SilverDoor Academy

Our Academy is a hub for placement students to develop their career, achieve their goals and take their first steps in a full-time working environment. We provide you with a platform to grow.

Our values

We pride ourselves on offering a down-to-earth, friendly working environment where the company directors are visible and approachable. Our relaxed yet hard-working offices are the ideal space to deliver the best service in our industry.

Our clients

We source serviced apartments for some of the world’s largest companies and private clients looking for somewhere to stay that offers more than a hotel room.

Academy Placement Student in Account Management

As the Academy Placement Student in Account Management, you’ll be responsible for ensuring that all clients receive a high level of customer service when booking a serviced apartment.

This includes on-going handling, reservations and aftercare.

Role Responsibilities:

  • Responsible for ensuring the highest levels of customer service are delivered at all times
  • Finding serviced apartments for our clients
  • Reservations and administration
  • Adhering to agreed SLAs
  • Taking enquiries
  • Making reservations
  • Building solid business relationships with clients and property partners
  • Negotiating rates
  • Helping to find new clients
  • Attending property viewings to gain a better knowledge of the apartments
  • Accurate record keeping

How to apply

Cv and cover letter to academy@silverdoorapartments.com